Redeem travel credits

Travel credits

Have you previously cancelled a trip and received a travel credit?

Learn about your travel credits and how to use Travel Bank.

Travel credits

Booked a trip on or after 21 April 2020? You’ll get a travel credit.

Travel bank

This is where we hold your travel credits when you have booked directly with Virgin Australia. Find out how to use them.

Can't remember your Travel Bank details?

Find your username or reset your password.