Check-in options

• Online

  Check-in for your flight online via desktop, tablet or mobile devices using our online check-in portal. 

  Domestic flights: Online check-in for domestic travel will open 48 hours prior to your scheduled flight departure, and close 30 minutes prior.*

  International flights: Online check-in for international travel is currently unavailable. Please proceed to a check-in counter to check in.

  *Guests who have booked with specific service requests may be unable to check-in online. Upon arrival at the airport, please see Virgin Australia staff to determine if kiosk check-in can be utilised for your booking or proceed to our traditional check-in counters. Our kiosk check-in facilities are available at selected airports.

• Virgin Australia App

  Check-in for your flight via the Virgin Australia App.

  Download the Virgin Australia App from the App StoreTM or Google PlayTM store.

  

  

• At the airport

  Domestic flights

  At most domestic airports guests can opt to check in using our self service check-in technology or counter check-in service provided by friendly Virgin Australia team members.

  Guests can use our self check-in kiosks at most major airports where you can print your boarding pass and bag tag before proceeding to a bag drop.

  Our check in guide below explains our self check-in steps to make sure you are prepared on arrival at the airport. 

  Step 1

  Using your 6 letter booking reference, check in at a kiosk to print your boarding pass and bag tag.
  

  

  Already checked in online?
  Scan your mobile device or boarding pass at a kiosk to print your bag tag.

   

  Step 2

  Print a bag tag and attach it to your bag.

  

  Step 3

  Proceed to bag drop.

  

  International flights
  

  At our international airports, counter check-in service for guests with and without bags is provided by our friendly Virgin Australia team members.

  International check-in: check in opens 3 hours prior to scheduled flight departure time.