Check-in
Virgin Australia Self Check-in Kiosks are available at Brisbane Domestic Terminal, where guests can print their boarding pass and bag tag before proceeding to a bag drop counter.
Check-in will close 30 minutes before departure and you will not be able to check your bags after this time.
We recommend you are checked in with bags dropped at least 45 minutes prior to your scheduled departure time.
If you are connecting to an international flight, travelling in a large group or require additional assistance, we recommend that you are checked in 60 minutes prior to your scheduled departure time.
When planning your arrival at the airport please ensure you allow enough time to check in. Failure to adhere to check-in times, may result in you missing your flight and forfeiting the fare paid.
Select a check-in option below for more information on checking in for your flight.
Check-in options
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Online check-in
Check-in for your flight online via desktop, tablet or mobile devices using our online check-in portal.
For domestic flights: Online check-in for domestic travel will open 48 hours prior to your scheduled flight departure, and close 45 minutes prior.*
For international flights: Online check-in for international travel will open 24 hours prior to your scheduled flight departure, and close 90 minutes prior.* Please remember to have your passport and other travel documentation on-hand to complete online check-in.
Specific service requests
* Guests who have booked with specific service requests may be unable to check-in online. Upon arrival at the airport, please see Virgin Australia staff to determine if kiosk check-in can be utilised for your booking or proceed to our traditional check-in counters. Our kiosk check-in facilities are available at selected airports.
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App check-in
Check-in for your flight via the Virgin Australia App.
Download the Virgin Australia app from the App StoreTM or Google PlayTM store.
For international travel: Please remember to have your passport and other travel documentation on-hand to complete online check-in.
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At the airport
For domestic flights
At most Domestic Airports guests can opt to check in using our Self Service Check-in technology or Counter Check-in service provided by friendly Virgin Australia team members.
Guests can use our self check-in kiosks at most major airports where you can print your boarding pass and bag tag before proceeding to a bag drop.
Our Check-in guides below explains our Self Check-in steps to make sure you are prepared on arrival at the airport.
For international flights
At our International Airports, Counter Check-in service for guests with and without bags is provided by our friendly Virgin Australia team members.
International Check-in: Check-in opens 3 hours prior to scheduled flight departure time.
Transfers and Transport
Brisbane CBD is approximately 12 kilometres from Brisbane Airport and there are plenty of convenient options to get you to and from the centre of town and beyond.
Popular options include:
Airport parking
Brisbane Domestic Airport parking is located only a short walk from the Virgin Australia terminal.
For more information and to book please visit bne.com.au/brisbane-airport-parking.
Options include:
ParkShort
Hourly parking for pickup and drop offs. A 2-5 minute walk to the terminal.
ParkLong
Short-term or long-terms parking, suitable for trips away. A 4-8 minute walk to the terminal.
Guaranteed Space
Pre-book an undercover space online to ensure a space is available when you arrive at the terminal. A 5-7 minute walk to the terminal.
AIRPARK
Budget long-term parking available 24 hours a day. A 10 minute ride to the terminal by shuttle, running every 20 minutes.
Virgin Australia Lounge
Make your next trip to the airport an enjoyable one by experiencing the Virgin Australia Lounge.
Opens daily from 60 minutes before first Virgin Australia flight departure until last Virgin Australia flight departure.
Virgin Australia Terminal
Brisbane Domestic Airport
Opposite Gate 41