Booking information

Click Manage your booking, then enter your booking reference and last name to:

Add extras like baggage
Select or Upgrade your seat
Retrieve and update your details
Re-send your itinerary
Change or cancel your flight

Manage your booking

Travel agent bookings

Check-in information

Find information on Virgin Australia's check in options, including online and at the airport.

Change or cancel booking

Find information on changing or cancelling your Virgin Australia booking.

Disruption information

Find essential information on managing booking disruptions with Virgin Australia. Access details on handling flight changes, cancellations, and other travel interruptions.