If your trip involves flight segments operated by an airline other than Virgin Australia, then different baggage allowances may apply.
Note: Free baggage allowance is generally displayed on your emailed ticket receipt as guidance. If your trip is booked on separate tickets, then the baggage allowance applicable for each separate ticket applies.
Trips booked using points
Points used from Velocity Frequent Flyer
If you have booked a one-way or return trip using Velocity Frequent flyer Points or Points & Pay to book a ‘Reward’ seat, then the checked baggage allowance of the partner airline operating the international flight segments on the ticket will apply to the full trip.
The Reward seat icon will display next to the flight you are selecting.
If you have booked a one-way or return trip using points & pay that is not a ‘Reward Seat’, Virgin Australia Baggage allowances will apply.
Points used from a loyalty program of a partner airline
If you used points through a loyalty program of one of our partner airlines to book a flight that is operated by Virgin Australia, please check with the partner loyalty program if you have any queries around checked baggage allowances.
Trips involving partner airlines booked on a Virgin Australia ticket
The following information may assist you to determine the baggage allowance that apply to your trip.
Qatar Airways operated flights
Choice – 25kg total
Flex – 30kg total
Business – 40kg total (maximum allowance 32kg per bag)
All Nippon Airways operated flights
Choice – 1 x 23kg
Flex – 1 x 23kg
Business – 2 x 32kg
United Airlines operated flights
Choice – 1 x 23kg
Flex – 1 x 23kg
Business – 2 x 32kg
Virgin Australia Reward Seat – 1 x 23kg
Air Canada operated flights
Choice – 1 x 23kg
Flex – 1 x 23kg
Business – 2 x 32kg
Singapore Airlines operated flights
Choice – 25kg total
Flex – 30kg total
Business – 40kg total (maximum allowance 32kg per bag)
How to Recognise a Codeshare Flight
Even if the first flight on your ticket is operated by our partner airline, if it has been booked through Virgin Australia and appears with the “VA” designator next to the flight number, then VA will be the “selecting airline” for the entire journey.
Under regulations in the United States and Canada, a selecting airline is entitled to apply their own baggage provisions to the entire journey, or to apply baggage provisions of the Most Significant Carrier across the journey, as defined in IATA Resolution 302.
If Virgin Australia is the selecting carrier
Where Virgin Australia is the selecting carrier, Virgin Australia will always select its own baggage provisions, and these will apply for the full trip. This includes the checked baggage allowance and the excess baggage charges.
If a partner airline is the selecting carrier
Where United Airlines, Hawaiian Airlines, Delta Air Lines or Air Canada are the selecting carrier, these airlines will apply their own baggage provisions for the full journey. This includes the checked baggage allowance and the excess baggage charges. Please check the other airlines website for information on the checked baggage allowance that applies for your journey.
Where another airline is the selecting carrier, that carrier may apply their own provisions or defer to the provisions of the Most Significant Carrier. This situation will not occur on a ticket sold by Virgin Australia. You should check with the airline with whom your journey was booked and ticketed for information in this circumstance.
Baggage
Carry on baggage allowance for trips involving partner airlines booked on other airlines tickets
Carry on baggage allowances and restrictions will always follow the policies of the airline operating each flight. Where your trip involves flights operated by our partner airlines, you can check the policy of each operating airline on their website.
Excess Baggage
If you wish to check in bags in excess of your checked baggage allowance, you will be charged an excess baggage fee by the airline that is accepting your bags for check-in.
Where Virgin Australia accepts your bags at check-in
Where Virgin Australia is the airline accepting your bags for check-in, and you are connecting onto flights operated by Air Canada, Air Mauritius, Aircalin, All Nippon Airways, Delta Air Lines, Etihad Airways, Qatar Airways, Singapore Airlines and United Airlines, Virgin Australia will collect the total excess baggage charge across the flights over which your baggage will be checked. You will not need to pay any further excess baggage charges and should carry your excess baggage charge receipt with you until you collect your baggage.
Where Virgin Australia is the airline accepting your bags for check-in, and you are connecting onto flights operated by any other partner airline, Virgin Australia will collect the excess baggage charges relating to the Virgin Australia operated flight only, even though your bag will be checked through onto your connecting flight. Read more information about Virgin Australia excess baggage charges.
When you board your connecting flight, the partner airline may collect their own excess baggage charges from you according to their own Excess baggage policy. You can check the Excess Baggage Policy of each partner airline on their website.
Where a partner or other airline accepts your bags at check-in
Where the airline accepting your bags for check-in is Air Canada, Air Mauritius, Aircalin, All Nippon Airways, Delta Air Lines, Etihad Airways, Qatar Airways, Singapore Airlines and United Airlines and you are connecting onto flights operated by Virgin Australia, the partner will collect the total excess baggage charge across the flights over which your baggage will be checked including the Virgin Australia operated flight. You will not need to pay any further excess baggage charges to Virgin Australia and should carry your excess baggage charge receipt with you until you collect your baggage. The excess baggage charge will be collected according to the partner airlines policy. You can check the Excess Baggage Policy of each partner airline on their website. Where the airline accepting your bags is any other of Virgin Australia’s partner airlines, and you are connecting onto flights operated by Virgin Australia, the partner airline will collect the excess baggage charges relating to their own operated flights only, even though your bag will be checked through onto your connecting flight with Virgin Australia. You may be required to pay an Excess Baggage charge to Virgin Australia.
Information about Virgin Australia excess baggage charges is available here https://www.virginaustralia.com/au/en/travel-info/baggage/checked-baggage/
This does not apply journeys to or from the United States and Canada (please see the separate section above).
International excess baggage fees (Long Haul Partner Operated Services)
Additional baggage may be purchased at the airport if you are travelling on a service operated by the below airline and your ticket number begins with 795.
Excess Baggage |
At the Airport |
|---|---|
| Singapore Airlines operated | AU-Singapore: USD 22/kg AU-Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Thailand, Vietnam: USD 30/kg AU-China, Hong Kong SAR-China, Macau-China, Taiwan-China, Mongolia, South Asia Subcontinent (Afghanistan, Bangladesh, India, Maldives, Nepal, Pakistan, Sri Lanka), Kazakhstan, Kyrgyzstan, Turkmenistan, Uzbekistan, Tajikistan, Russia (in Asia), Japan, Korea, Middle East: USD 37/kg AU-Africa, Europe (Denmark, France, Germany, Italy, Netherlands, Spain, Sweden, Switzerland, Turkey and United Kingdom), Russia (in Europe): USD 50/kg |
| Qatar Operated | Europe USD60 per additional kg South/East Asia USD60 per additional kg Central Asia USD60 per additional kg Japan, Korea USD85 per additional kg GCC (Kuwait, Oman, Saudi Arabia, United Arab Emirates) USD50 per additional kg Levant (Lebanon, Syria, Iran, Iraq, Palestine, and Jordan) USD50 per additional kg Africa, Argentina, Brazil, Canada & USA (Per Piece) US130 per additional bag up to 23kg |
| United Airlines operated | 2nd bag @23kg USD 100 3rd - 9th bag @23kg USD 200 Oversized/Overweight USD 200 |
| Air Canada operated | 2nd Bag: $100 AUD/CAD* Each extra bag: $225 AUD/CAD* Max linear dimensions per bag: 158cm Charges for overweight/oversized bags: $100 AUD/CAD* for bags between 23-32kg (50-70lb) $100 AUD/CAD* for bags between 158-292cm (63-115in) If a bag is both overweight and oversized, the $100 fee is charged only once. No overweight/oversized charges apply when the extra bag fee of $225 AUD/CAD* is paid *note - charges are in AUD ex Australia and in CAD ex Canada |
| All Nippon Airways operated | Area 1 North America, South and Central America, Hawaii Area 2 Europe, Russia (West of the Urals), Africa, Middle East Area 3 Oceania, Asia (including Japan), Russia (East of the Urals) When Paying in AU use USD, when paying in Japan use JPY Flight sectors across Area 1, Area 2, and Area 3 Each item exceeding checked baggage allowance USD200, JPY20,000. Overweight more than 23 kg up to 32 kg USD 60, JPY6,000 Oversize more than 158 cm to 292 cm USD200 JPY20,000 per a piece Flight sectors within any of Area 1, Area 2, and Area 3 per a piece Each item exceeding checked baggage allowance USD100, JPY10,000. Overweight more than 23 kg up to 32 kg USD 60, JPY6,000 Oversize more than 158 cm to 292 cm USD200 JPY20,000 per a piece Japan domestic sectors Each item exceeding checked baggage allowance JPY5,000 Overweight more than 23 kg up to 32 kg JPY1,000 Oversize more than 158 cm to 292 cm JPY5,000 per a piece |
*Subject to change without prior notice